How public relations helps steer opinion and the news

I'm one of those lucky young adults that still receives periodic care packages from her parents containing the latest mail still arriving at their house for me, a health tips newsletter (my Dad is a hospital chaplain, so he's very keyed in to these things), cookies or brownies, Trident chewing gum and newspaper clippings my Dad has read and saved for me.

The clippings usually fall into one of two categories: news about my high school or PR/Social Media/Marketing. (Dad sent me the article about Doritos and the Super Bowl, too.)

Yesterday's care package contained a clipping from last Monday's USA Today, "How public relations helps steer opinion and the news."

The article by Seth Brown also ran online – it's introducing a new book by PR industry veterans, Trevor Morris and Simon Goldsworthy, who just published, PR: A Persuasive Industry? Spin, Public Relations and the Shaping of the Modern Media.

According to Seth Brown, the book calls PR amoral, a tool for good or evil purposes (I guess government propaganda might fall on the "evil" side). I like this quote from the article:

"A group that often derides PR professionals is journalists, who often see themselves as truth-seekers forced to deal with flacks in order to get information. Yet without the PR industry, Morris and Goldsworthy argue, there would be little news."

Yep, definitely run into that quite a bit... the love-hate relationship PR pro's face with journalists overwhelmed with emails, text messages, IM's, Twitter DM's, phone calls, Facebook pokes and more.

I haven't read the book, which has been called an "intelligent guidebook" to PR, rather than a textbook, but I'll definitely add it to my reading list.

What I find interesting is the insight Morris and Goldsworthy have provided with regards to how PR actually affects news cycles. For example, they cite a study which found that more than half of the stories in an edition of The Wall Street Journal were based on press releases. They also argue that PR is essential for a free press to function. Interesting, huh?

And, last but not least, one more thought to digest for anyone working in public relations, interested in good PR or looking for PR services:

"Perhaps the most alluring thing about being a PR consultant is that no formal training is required: no certification, no universally acknowledged test, no courses offered at many prestigious universities (although some colleges offer PR studies). Essentially, there are no barriers to entry... PR [is] 'a wholly legitimate aid to the exchange of information and ideas in society.'"

Of course, they are clearly biased, but so am I. As a Stanford graduate holding a degree in History, Literature and the Arts, I appreciate the recognition that PR is less about the trade and more about strategy and the ability to create an interesting, relevant and timely story that is newsworthy, informative and supportive of real business goals for the client company.

If you're short on time or money and can't get to the book, at least read the article in USA Today. Thanks again for the great find, Dad!

Freak out: Twitter infested by PR

When I first saw that headline from BusinessWeek blogger, Stephen Baker, I prepared myself for the attack PR people often endure from journalists and bloggers who think we're mindless drones trying to sell our souls to get clients into headline news.

On Friday, BusinessWeek online editor, John Byrne, posted all of the BusinessWeek Twitter addresses on his blog. He wrote, "As part of our effort to deeply engage our readers, a good many of us at BusinessWeek have been having great success and fun with Twitter, the hot micro-blogging site that allows users to blog in 140 characters or less... if you are on Twitter, I invite you into our newsroom via my Tweets."

As the crew at BusinessWeek began feeling an uncomfortable number of new followers join their feeds, it wasn't long before they began wondering who was following them and who was stalking. Thank goodness Stephen's post wasn't focused on kicking the already low PR flack.

The social experiment Byrne is running is quite interesting - it's not wholly unlike how outlets like Mashable, ReadWriteWeb and other prominent blogs get their news. With Digg still gaining popularity (no, it's not dead) and the New York Times syndicating like crazy, it's pretty smart for BusinessWeek to move in this direction and open up, too.

I noticed one reader commented on November 22: "John, I love that you're on Twitter and Facebook, and all over the Web. It keeps BW fresh and relevant for digital kids like me:)"

It's fascinating to see what's happening in journalism right now and how our media relations are constantly changing as a result. It's not uncommon for me to pitch journalists based on their tweets – but what's wrong with that? Doesn't that make my content all the more relevant?

By the same token, if I see a journalist is busy or having an off day, I can tell thanks to Twitter. Also, there are actually quite a few bloggers who can't stop tweeting and spamming my TweetDeck. So, everyone benefits by pushing out their content in 140 characters or less, driving traffic to their sites and getting a piece of the pie. Will be interesting to see what happens as the walls of traditional journalism keep tumbling down.

Holiday Cheer Rings through Page One PR

I think you know your employer is cool when they ask you to sing on their behalf. At Page One PR, business isn't just about the press releases, the speaking abstracts or the contributed articles – but yes, we work hard on these. Our inspiration comes from engaging with clients, working to support real business goals and enjoying what we do.

We've been behind-the-scenes to build social media campaigns for our clients this year, but decided to turn the camera on ourselves this holiday season. Get ready for our 15 seconds of fame – lights, camera, action!

Rather than design and print our usual satirical holiday cards, we decided to save a few trees by dusting off our singing voices for your viewing pleasure.

I hope you'll check out our hi-res video – yes, that is a penguin in the photo! – and maybe even smile. I had a lot of fun filming, enjoyed singing and loved being merry. Hope you like the video. Here's to warm wishes for the holidays and to a happy new year. Cheers!

P.S.– If you like crazy reindeer, don't forget to check out this special feature from the Page One PR Santa Barbara office. Boy, that guy can deck the halls!

Who Says You Need a Press Release? MokaFive's iPhone Sentinel Blog Launch

Tired of drafting those pesky press releases? Why not use your blog to break news?

That's what we did with MokaFive last month for the company's iPhone Sentinel prototype. The News: Vinod Khosla-backed desktop virtualization vendor launches plug-in for iPhone users to carry a full desktop on the iPhone.

The Challenge: Drive prototype downloads during VMworld – one of the biggest virtualization industry events of the year. With Microsoft's own virtualization event the week prior and only seven days to prepare, we can generate buzz in the middle of this loud press circus, right?

Right! We skipped the formal press release and hit the blogosphere directly via the MokaFive corporate blog. Why? Rather than reach typical press release outlets, MokaFive wanted to target a very specific audience – cream-of-the-crop tech enthusiasts who would download and test the prototype, then offer helpful feedback on the product.

During VMworld, our news hit The New York Times, CNET, TechRepublic, jkOnTheRun, Life Hacker, Mobile Devices Today, DaniWeb, LinuxStreet and more. Many of the blogs were syndicated, too.

MokaFive's web traffic quadrupled on the day of the announcement. Life Hacker alone referred more than 2,800 people to MokaFive's web site. According to Radian6, there were 85 total blogs talking about MokaFive 15-29 Sept; 35 of these were posted the day of our blog announcement. There were also 50 blogs that mentioned "iPhone Sentinel" 15-29 Sept; 30 of which ran the same day as our blog announcement.

MokaFive saw an increase of 273% in visitors to their downloads page. In addition, the MokaFive Player page went from fewer than 50 visits the week before VMworld to more than 8,000 visits during the week of our blog announcement. In addition, downloads from MokaFive's community site increased by 50%.

Key takeaways:
1) Consider strategies to build up your blog readership so your first blog-only launch is sure to reach your target audience.

2) Messaging and important talking points can easily get lost in the fast-paced start-up environment. While the exercise of writing a press release often helps distill key takeaways you want to communicate, it's not the only tool for grooming spokespeople. Make sure you always carefully prep spokespeople – with or without a press release – or they may look sloppy in interviews.

3) Don't expect your blog to do all the work. Consider ways to market your blog to make it visible within the communities you want to reach. Then, get your PR team to pitch like crazy. For example, our top blog hits (NYT, CNET) came from personal relationships and hardcore pitching.

4) Make sure the "news" is worthy. Although Microsoft, Sun, VMware, Citrix, HP, Dell, Red Hat and a variety of startups were making desktop virtualization product and customer announcements last month, MokaFive is the first to move virtual desktops to mobile phones.

If you're considering using your corporate blog as a platform for breaking news, go for it! If you're a seasoned PR pro with the right relationships in place, what's to lose?

Check out this post at the Page Wonder blog.