Facebook on Advanced Best Practices for Brands

During a rare visit to Asia, four vertical marketing experts from Facebook HQ in Palo Alto presented to a packed room in Hong Kong today. With specialists in automotive, retail and tech, the panel focused on helping brand managers and marketing executives understand how to leverage the platform beyond day to day page management.

Mike Fox, director of global vertical marketing at Facebook, kicked off the panel with some tips for how to move marketing and communications efforts toward the concept of Social by Design. According to Fox, all brands must build their presence from the ground up, keep it simple, put friends at the center of their messaging and scale, scale, scale.

He also mapped out four 'dimensions' for social marketing impact, namely connect, engage, influence and integrate.

The panelists downplayed the importance of apps, saying that most brands are lucky to get 2% of their fan bases engaging with apps. Of course, this doesn't mean brands should shy away from developing applications for the platform, but rather, brands should focus on who they're looking to engage and ensure they are engaging the right people.

Two other points that really resonated for me:
1. Brands must have an 'always-on' strategy as well as a campaign-based strategy. It's not one of the other.

2. Planning a social media strategy in silos (consulting, creative, build) will inhibit brands from reaching the continuum of Social by Design.

Of course, we wouldn't be at a Facebook event in Asia if someone didn't ask about China. According to the panelists, it's a 'non-goal' for now, meaning it will be a while before Facebook can enter China in a meaningful way while still staying true to the platform.

And last, but not least, a preview for what's to come on mobile! Well, not exactly, but a hint that the platform is reorienting itself around mobile with an experience that will begin to reward behaviors coming soon.

All in all, I wish we had more time. Just as the questions started going, our hour was up and it was off to the next event of Social Media Week. It's always reassuring to hear 'straight from the horse's mouth,' and I look forward to seeing more growth on Facebook here in Asia!

Facebook on 'Social by Design'

Social isn't new. It's been around now for years, and yet, I still find myself in scenarios in which colleagues and clients want me to 'make something go viral.' This happens all the time!

Facebook recently hosted a Creative Garage at Ogilvy Hong Kong, providing us the opportunity to 'hack' multiple live client briefs with the best and brightest. The preface was simple: before coming up with a big idea or creative concept, think of what user behaviors you might leverage. In other words, what are people already doing online in a social context that might work for your brand or campaign?

When Birds of a Feather Flock Together - #360DI Summit

Great things happen. At this weekend's 360 Digital Influence Black Belt Summit in Washington, D.C., 50+ strategists from N. America, the UK and France convened to discuss the latest trends shaping social media marketing and communications.

After two intense days of brainstorming, redstorming and thunderstorming, we all left a bit pooped. Chris Graves, Ogilvy PR global CEO, helped uplift the crowd with a thought piece on influence.

As a social media marketer, I spend day and night thinking about influence. How to inspire a group of consumers to learn about a product? Share a post with a friend? Write a positive review? Conducting business is contingent on the ability to influence potential customers. It's no surprise influence lies at the center of any social media program.

Graves touched on several interesting theories behind influence and human behavior:

1. The Strength of Weak Ties
"Individuals with few weak ties will be deprived of information from distant parts of the social system and will be confined to the provincial news and views of their close friends," (The Strength of Weak Ties: A Network Theory Revisited, by Mark Granovetter; download the full paper to read more).

Pope Jumps on Blogging Bandwagon

This just in: The Pope is encouraging priests to leverage digital media to spread the Gospel. The rest of the story is available on Yahoo! News via Associated Press.

I think this is a really cool move, particularly given the conservative nature of the papacy. Given how successful President Obama's campaign has been in creating a movement via social media, it is not that surprising that the Pope would encourage Catholic practitioners to connect with their followers online, too.

Josh Sternberg says: "Religion has always been at the forefront of new communication technologies; think Martin Luther and his 95 Theses that were printed with the newfangled printing press; think Jerry Falwell and his use of the newly-launched cable satellite system."

For more on religion and social media, check out:
Social Media & Religion: Even The Pope's Online! (by Josh Sternberg)

My first week at OgilvyPR

As I look at the calendar, my first week at Ogilvy Public Relations Worldwide is long gone. I've already been with the firm for just over two weeks, and it already feels like I've worked there for six months. Here's why:

1. The people at Ogilvy are really amazing. I've received an incredibly warm welcome that has helped me ramp up fast. (In particular, I especially have to thank @rachelpolish and @christinengo for their guidance and mentorship.)

2. I've been thrown right into the mix, and I love it. From Day 1, it's been go, go, go!

3. Between multiple in depth trainings, dinner with @jbell99 last week and lots of creative brainstorms, I feel like I've been a Digital Strategist for much longer than 12 days.

Will Social Media Enable the Digital Panopticon?

I attended a webcast, "Reconsidering Social Media," last week hosted by the O'Reilly media team and found myself pleasantly surprised at the philosophical turn of the conversation. I bet the Enlightenment philosophes turned over in their graves as we had a webcast "salon."

How did I get from social media to the Age of Enlightment? Trust me, the parallel is there. For starters, Joshua-Michele Ross brought up how the Enlightenment movement advocated freedom, liberty and progress at the very same time as the birth of prisons and asylums. In other words, the Enlightenment championed progressive ideals while institutions began to lockdown individuals and develop ways to control and manipulate society.

The panopticon is a prison 'in the round,' where the guard tower is at the center of a circle of cells (see above image). The idea is that prisoners can't tell when they're being watched and will therefore self-regulate their behavior to avoid additional punishment.

Blogging Air Force Style

I recently contributed a post to The Page Wonders blog called "5 Things You Need to Know About Social Media Marketing and PR," which discusses the "underbelly" of social media and offers some humble tips for how to prepare yourself (and your company) for stepping into social media.

One point I make is that using social media for PR and marketing can easily take 2.5x the time a traditional PR campaign would along. If you're wondering how social media can possibly be so time-consuming, take a glance at the diagram at the left (thank you to Jerry Owyang for publicly posting this). This elegant flowchart outlines how the Air Force conducts blog monitoring and response (one of the social media programs we also run at Page One PR on behalf of many clients).

Case in point, just as you might monitor print and online news publications for coverage of your business or organization, when you delve into the realm of blogs and blog comments, the gloves come off. Not only do you have to determine whether to respond, but you have to determine how and consider the consequences.

Lisa Hoover at Computerworld wrote about "The newcomer's guide to social networking" today and also discussed the various intricacies that come along with social media for business. One of her takeaways: not every business needs to use social networking tools to communicate and/or promote itself effectively. I don't know that I agree with this, but I think it is less about the tools you use and more about whether you want to conduct business transparently or not.

One thing I will say - social media requires a lot of content. When I say this, I mean both producing and digesting content. Of course, you don't have to monitor social media channels to see what others out there are saying about you, your industry or other things that will pertain to your business. But then, why invest time in social media if you're not going to at least dedicate some time and resources to being social?

The Summer (or Spring) of Link Love

Ahhh, I haven't blogged in a while! Shame on me, but I promise, I've been off learning some really great things. What, you ask? Well, for one, I now know how to snowboard. I've been twice already and will venture up to Tahoe for a day this weekend. Hopefully I'll come back fully about to carve.

And, while the other stuff I've been learning has been mostly for work, it's really mind-blowing overall. I'm talking about the huge mount of link love going on around me. It's like the summer of love, but for links and it's actually spring.

Despite the corny joke, I'm serious. When I started out in PR, I was a little skeptical about online news articles. At least, with regards to valuing any placed for clients. After all, isn't a tangible article in print much more legit?

I now know the answer: no. It's not more legit, it's more antiquated. Everything is online - that's where people get there information and the trends will only increase. But, along with the death of the print media industry comes new ways to consume and share information and, along with that, comes new ways to think about PR, marketing and sales.

You might think I'm stating the obvious here and, if so, fine, I am. What I'm really trying to get at is that in shifting focus to publicizing a company online, you have to value your website. Not in the way where you try to make it spiffy and attractive, but in a way where you focus on driving traffic to it. If you don't, then you're wasting money designing your website. As I've gotten more looped into various social media campaigns, it's become apparent that beyond wanting to have more followers on Twitter, more fans on Facebook and more corporate mentions in the blogosphere, it's increasingly important to drive and measure traffic back to your website. If you're not doing this, then you're not on the right path.

Yes, it is still good to shoot for getting into what you might have normally considered a "tier one" publication, but at least consider looking at your Google Analytics to see what impact that publicity has on your website. If not much, maybe consider taking your news elsewhere, or at least putting some resources into finding and influencing other outlets.

Okay - that's my tirade for now. My excuse for not blogging is learning about how to turn interesting and useful information into content and how to distribute that content across the Web in a way that will increase a company's public relations awareness and drive people back to their website, or rather, their sales funnel. The economy will no doubt speed up the pace at which more people learn the lessons I'm in the midst of learning, but what I can say for now is that this is very strategic and exciting and I look forward to learning more!

SEO and PR – A Happy Marriage?

I attended a free webinar, "SEO + Public Relations = Your Secret Marketing Weapon in 2009," put on by the team at Webmarketing123.com yesterday hoping to find the proof in the pudding that SEO and PR should by joined at the hip.

I have to say, I'm still not convinced.

CEO, Paul Taylor, did a great job of walking us through the benefits of SEO-izing your PR and marketing collateral and results, but I've had experiences where that just doesn't work.

Example 1: Optimizing a press release for SEO and PR

I've tried this two ways:

1) Write a release, then look at a list of key words to insert.

2) Look at the key words, then write a press release with them in mind (try to use each 1-4 times and space them out).

The latter worked better for me, but if you're supposed to insert your URL and keywords ~3 times each for near optimal SEO, it gets rough and the news starts to sound like giberrish. If the release then needs to go through legal approval and potentially partner or customer approval, you're in trouble.

That's only one example, but I do think there's more beyond just blending SEO with PR and, voilà, you're on page one of wherever you want to be. The challenge often seems to be a classic case of having too many cooks in the kitchen. You've got the remote teams, such as the PR firm, the SEO firm, potentially the SEM consultant, and then all of the internal constituents, such as the corporate marketing/advertising team, sales, product marketing, etc., and each is focused on maximizing content value for his or her benefit.

BusinessWeek ran an insightful article by B.L. Ochman this morning, "Debunking Six Social Media Myths." Though I appreciated every myth debunked, I feel her pain with Myth #4: You can do it all in-house.

With regards to effective and viral social media campaigns, she writes:

"It is rare indeed to find an in-house team that can not only conceive and execute a social media campaign but also drive traffic to it with effective e-mail segmentation, search optimization, blogger outreach, blog advertising, Google ads, and more."

I do believe things like SEO and PR should work together – of course it's good to have a well-oiled machine running on all cylinders – but I don't think it's as easy as simply "working together." Further, given that both PR and SEO are often outsourced strategic services, is it reasonable to expect both sides to come together without the forcing factor of the client company embarking on a holistic marcomm campaign which takes months of pre-planning and coordination? That's hard to come by when you're working with startups, particularly high tech startups.

I remain optimistic, however, that there are definitely lessons both PR and SEO can learn from each other. Throw social media in there, and you've got a party!

I'd appreciate any wisdom out there about the evolution of these siloed services and think I will continue to attend free webinars on the topic to at least keep me engaged in thinking about the right combo of SEO + PR.

Doritos top Super Bowl ad meter, VCAMs you can bank

Who says you can't have 15 seconds of fame and a million dollars? For Dave and Joe Herbert, two amateur film makers from Batesville, Indiana, a bag of chips and a snow globe was all they needed to gain prime time coverage during this year's Super Bowl. Well, almost.

The Super Bowl is notorious for mega half-time shows and tier one commercials which live online long after the game is over.

This year, Frito-Lay invited amateur Doritos junkies to "Crash the Super Bowl" by submitting their own ads, with the winner featured during the Super Bowl commercial breaks. The contest ran online January 5-24, with a grand prize of $1,000,000. By voting, you were entered to win tickets to the Super Bowl.

This isn't the first community-driven online ad contest, and it won't be the last. While the Herbert brothers' ad was rated best Super Bowl commercial by USA Today's Ad Meter real-time consumer rating, the buck doesn't stop there.

For example, Current TV features up-to-date contest listings for VCAMs - Viewer-Created Ad Messages. Past contests included HP, L'Oreal, Nikon, and there are still 23 days left to enter T-Mobile's G1 ad contest.

Of course, don't think that good old fashioned marketing and PR aren't involved here. The PR and marketing that goes into publicizing these contests and getting communities excited about the payoff (filming, fame and fortune) only add to the hype around your product, service or brand. Smart, huh?

It's the age of DIY commercials and the economy is bad, so get your camcorder, get creative and go.

Social Media 101: Know your community

Last week, a Page One PR colleague forwarded me a blog post by David Henderson, "How Not to be a Key Online Influencer." The post talks about a PR executive, James Andrews, from Ketchum who flew out to Memphis, TN to visit FedEx, one of the agency's biggest clients. Upon landing, the exec tweeted: “True confession but I’m in one of those towns where I scratch my head and say, ‘I would die if I had to live here."

The comment was caught by a FedEx employee who follows Andrews on Twitter. The reaction was NOT pleasant. The employee took great offense and even questioned FedEx's need to retain Ketchum.

I'm sure Andrews would give his two front teeth to take back that tweet, but it's too late – it's gone viral and he can't. I'm sure he learned an important lesson, like don't use open public forums to openly insult your business partners or share overly personal information. But beyond that, it's important to know your community. Why are you there? Who do you want to reach? What do you want to communicate?

That was this PR guy's first mistake: not knowing his audience.

Muhammed Saleem contributed a post to Mashable today outlining how to "Survive a Social Media Revolt." The key takeaways for dealing with large community backlashes:

1) Communicate even if you have nothing to say.

2) Be forthright.

3) Make it clear that you're listening.

4) Acknowledge your mistakes.

5) Promise to learn and improve – then deliver.

In other words, build a decent relationship with your community and show how you value that relationship. Don't put on your "best friends forever" hat one day, then take it off the next. Sounds fair, right?

Holiday Cheer Rings through Page One PR

I think you know your employer is cool when they ask you to sing on their behalf. At Page One PR, business isn't just about the press releases, the speaking abstracts or the contributed articles – but yes, we work hard on these. Our inspiration comes from engaging with clients, working to support real business goals and enjoying what we do.

We've been behind-the-scenes to build social media campaigns for our clients this year, but decided to turn the camera on ourselves this holiday season. Get ready for our 15 seconds of fame – lights, camera, action!

Rather than design and print our usual satirical holiday cards, we decided to save a few trees by dusting off our singing voices for your viewing pleasure.

I hope you'll check out our hi-res video – yes, that is a penguin in the photo! – and maybe even smile. I had a lot of fun filming, enjoyed singing and loved being merry. Hope you like the video. Here's to warm wishes for the holidays and to a happy new year. Cheers!

P.S.– If you like crazy reindeer, don't forget to check out this special feature from the Page One PR Santa Barbara office. Boy, that guy can deck the halls!

Redefine Christmas – Social Media Meets Charitable Giving

Charitable giving is no doubt a natural target for social media. I've blogged about this before with regards to the Obama campaign, the American Express Members Project, and the San Diego Zoo.

As budgets tighten this season, why not experiment with philanthropic presents? Of course, I can't imagine parents foregoing toys for charity, but for those people who exchange presents with close friends, colleagues and extended family, giving the gift of good is certainly easier than before.

For example, The Point allows anyone to start or join a campaign that asks for people to donate money or take action as a group. The Point focuses on enabling people to act, influence and accomplish. Success stories include raising money to help someone rebuild her house after a fire. Campaigns don't have to be large.

By contrast, Network for Good is an online resource for people looking to donate to a good cause or volunteer. In addition, Network for Good provides services for registered non-profits, such as processing online donations, marketing email blasts, donor databases (through Salesforce.com) and "Nonprofit 911" fundraising training calls.

Last for this post, but not least, is Redefine Christmas, a site dedicated to funneling online charitable donations to JustGive.org and Changing the Present. It also allows users to request charitable gifts via e-cards. From Redefine Christmas:

It's about changing the way we look at gift giving and receiving. It's taking money we usually spend on obligatory gifts with little meaning, and creating gifts of charity that give in multiple ways, to the receiver, the giver, and people who truly need.

Obviously, giving gifts to charity isn't new. Enabling donations through technology and online is just the most convenient iteration of philanthropic campaigns building online communities. Will you join in this holiday season?

Obama Delivers Weekly Address on YouTube

During the presidential race, I blogged about McCain and Obama's use of social media tools. Now that Obama is President-elect, he's continuing to leverage social media with his transition website: Change.gov.

For example, Obama delivered the Democratic weekly address from his transition office in Chicago for the first time ever via YouTube (video embedded below). He hopes to continue when in the White House, though all weekly speeches will also be broadcast on the radio.

CNET reported yesterday that the Obama campaign uploaded more than 1,800 videos to its YouTube channel.

The Obama campaign relied heavily on reaching out and inciting people to get involved – particularly online. Obama's transition office continues to invite widespread participation by asking Americans to share both their personal stories and their hopes for America online.

I haven't owned a radio since I went to college so, for me, watching Obama address Americans each week will be a much more convenient way of digesting his agenda. I'm guessing millions of Americans – Obama fan or not – will tune in online from home, from work, from public libraries and from their mobile phones. Will you?

Online Reviews are Second to Word of Mouth Marketing

According to a study published Wednesday by Rubicon Consulting, word of mouth marketing is still the #1 driver of purchase decisions. Among web users, online content has moved into second place, ahead of advice from salespeople and printed reviews.

The study upholds that roughly 10 percent of users create 90 percent of user-generated content on any given social media site. The report argues, however: "Web discussion is a performance in which a small group of people interact with each other, and with companies, for the benefit, education, and amusement of everyone else."

What this really means: even though a company might only interact with 10 percent of users online, you can bet your end-of-year bonus that a much larger percentage of customers will judge the company based on its online interactions.

When I've talked to various clients at Page One PR about incorporating social media campaigns into their existing marketing and PR plans, they're often unsure if target customers are receptive to social media tools. Interestingly, a recent poll by Forrester Research indicates 75 percent of Internet users participate in some form of social media in 2008 versus 56 percent in 2007.

Analyst Josh Bernoff argues this may just be a fad: "The novelty of today's social technologies will eventually wear off, and consumer adoption will plateau as all new media eventually do." Don't think that means social media's effectiveness will fade away, however, as Bernoff continues: "But consumers will expect marketers to continue the relationship they've formed over time and still listen to what they have to say."

Still skeptical about social media marketing? When was the last time you used online user-generated content to decide which book to buy or choose a new restaurant to try?

Social Media Phones Fueled by Open Source?

Earlier this month, I read about a study reporting that 93 percent of online Americans believe companies should have a presence among social media tools, with 85 percent of respondents saying companies should interact with consumers through social media.

As businesses figure out how to leverage social media tools online, it's probably not too early to start thinking about reaching customers on their mobile devices, too.

Though I hardly access Twitter or Facebook from my Blackberry at the moment, Silicon.com reported today that smartphones may outsell mobile phones in five years thanks to social media integration. According to John Ellis, director of carrier market development in Motorola's software ecosystem team, "Texting and voice of today are slowly evaporating and slowly diminishing in our rear view mirror as we move into social media, rich user experiences."

BusinessWeek ran the story as well, which points to open source as a key driver for the development of mobile social media. The Google Android phone will no doubt raise the bar. Funambol, provider of open source push email and mobile sync, is also seeing a surge of interest in open source mobile development. The company announced today that 1500 new developers have joined the company's registered open source developer community in the last month alone. Funambol is now sponsoring mobile developers who can integrate its portal with Google Docs and social networking sites like Facebook and MySpace - the company's open source software runs on 1.5 billion mobile devices, including smartphones.

Even more futuristic for mobile enthusiasts is the Samsung concept wrist watch phone pictured above that will evaluate your vitals, such as blood pressure and heart rate.

As the mobile opportunity seizes opportunities to delve into new fields, we are sure to see more advertising, marketing and customer service on mobile phones – will social media become the key conduit?

Social Media Classroom introduces "participative pedagogy"

This weekend I came across the Social Media Classroom, a free online service packaging Web 2.0 and social media tools for students and teachers.

The Social Media Classroom is an open source Drupal-based web service including online forums, blogs, wikis, chat, social bookmarking, RSS, microblogging, video, and more. For a video preview of SMC, check out this post on ReadWriteWeb.

According to founder, Howard Rheingold, SMC includes curriculum and training materials to help students learn "the rhetoric of social media."

Rheingold advises: "Today, alphabetic literacy and visual literacy are not enough... The co-evolution of technology, media and collective action hasn't stopped, it's gone into hyper-drive."

With initial funding from HASTAC (Humanities, Arts, Science and Technology Advanced Collaboratory) and the MacArthur Foundation, SMC offers its web service to anyone, including businesses and non-profits.

While SMC will enable students to blog about class, share photos from a field trip and "tweet" questions in real-time, its potential is much greater.

For example, one SMC sponsor commented, "Imagine a mixed reality game in which high school students from Los Angeles and Cairo learn about real-time impacts of air pollution in their neighborhoods."

Super cool! Will SMC prove Disney right? Is it really that small a world after all?

Video Your Vote; Dance for a Toyota

Two social media video and online voting campaigns caught my eye last night: Video Your Vote and Dance for Toyotas.

First up, Video Your Vote, a non-partisan channel launched by YouTube in partnership with PBS to encourage American voters to sound off at the polls. The site entreats: "It's Your Democracy... Shoot a video of your experience at the polls on Election Day..."

The buck doesn't stop there. Mashable's Paul Glazowski noted again yesterday that this year may indeed be a "YouTube election." CNET reports that select uploads from Video Your Vote will be shown on Jim Lehrer's The NewsHour on PBS during Election Day coverage. The YouTube channel also touts an educational component with "Voting 101" and a look at historical footage from the PBS archives reviewing voting through the years.

After you've learned the in's and out's of how to share your vote, dust off your dancing shoes and get ready to win a new car. Well, maybe it's not that easy, but Toyota announced yesterday Dancing for Toyotas, a ballroom dance competition to take place in February 2009 at the Washington Auto Show.

Though the theme of the competition reminds me of a contest hosted by GroundWork Open Source at LinuxWorld Conference and Expo, San Francisco, called "Who's The Next Open Source Idol?", Toyota isn't messing around with this brilliant PR stunt.

Winners will walk away with one of three cars! Enter by November 14 and you could win a Toyota Camry Hybrid or Prius. Even easier, vote online and you might win car #3: a Toyota Yaris.

Not a bad bounty for today's high oil prices and our bad economy.

Forget striking it rich with game shows like The Price is Right and Wheel of Fortune. Why bother when you can just dance?

Who Says You Need a Press Release? MokaFive's iPhone Sentinel Blog Launch

Tired of drafting those pesky press releases? Why not use your blog to break news?

That's what we did with MokaFive last month for the company's iPhone Sentinel prototype. The News: Vinod Khosla-backed desktop virtualization vendor launches plug-in for iPhone users to carry a full desktop on the iPhone.

The Challenge: Drive prototype downloads during VMworld – one of the biggest virtualization industry events of the year. With Microsoft's own virtualization event the week prior and only seven days to prepare, we can generate buzz in the middle of this loud press circus, right?

Right! We skipped the formal press release and hit the blogosphere directly via the MokaFive corporate blog. Why? Rather than reach typical press release outlets, MokaFive wanted to target a very specific audience – cream-of-the-crop tech enthusiasts who would download and test the prototype, then offer helpful feedback on the product.

During VMworld, our news hit The New York Times, CNET, TechRepublic, jkOnTheRun, Life Hacker, Mobile Devices Today, DaniWeb, LinuxStreet and more. Many of the blogs were syndicated, too.

MokaFive's web traffic quadrupled on the day of the announcement. Life Hacker alone referred more than 2,800 people to MokaFive's web site. According to Radian6, there were 85 total blogs talking about MokaFive 15-29 Sept; 35 of these were posted the day of our blog announcement. There were also 50 blogs that mentioned "iPhone Sentinel" 15-29 Sept; 30 of which ran the same day as our blog announcement.

MokaFive saw an increase of 273% in visitors to their downloads page. In addition, the MokaFive Player page went from fewer than 50 visits the week before VMworld to more than 8,000 visits during the week of our blog announcement. In addition, downloads from MokaFive's community site increased by 50%.

Key takeaways:
1) Consider strategies to build up your blog readership so your first blog-only launch is sure to reach your target audience.

2) Messaging and important talking points can easily get lost in the fast-paced start-up environment. While the exercise of writing a press release often helps distill key takeaways you want to communicate, it's not the only tool for grooming spokespeople. Make sure you always carefully prep spokespeople – with or without a press release – or they may look sloppy in interviews.

3) Don't expect your blog to do all the work. Consider ways to market your blog to make it visible within the communities you want to reach. Then, get your PR team to pitch like crazy. For example, our top blog hits (NYT, CNET) came from personal relationships and hardcore pitching.

4) Make sure the "news" is worthy. Although Microsoft, Sun, VMware, Citrix, HP, Dell, Red Hat and a variety of startups were making desktop virtualization product and customer announcements last month, MokaFive is the first to move virtual desktops to mobile phones.

If you're considering using your corporate blog as a platform for breaking news, go for it! If you're a seasoned PR pro with the right relationships in place, what's to lose?

Check out this post at the Page Wonder blog.

Presidential Race Leverages Social Media

During tonight's presidential debate, I paused my DVR to check out live blog coverage as well as each candidate's website. I've been curious to learn how social media tools are leveraged by both presidential candidates.

Obama's website with the heading "The Change We Need" features on the homepage both Barack TV and the latest Obama Blog post. Visitors can also access state-specific Obama sites, make a donation, register to vote and volunteer to support the campaign.

Right hand widgets welcome Hillary Clinton supporters and allow visitors to create a password-protected account to personalize their experience. Visitors can also sign up for mobile updates and join the Obama conversation on various social networks. News updates, an interactive map and apparel store complete the home page.

McCain's website implores visitors to donate today, join an online phone bank and "speak out" on the debate. Another feature allows campaign volunteers to earn points when they join the McCain team, contribute time or money and recruit friends. There are "Photos of the Week," news updates and upcoming events listed as well.

My favorite feature is the Debate Central component. If you click through, there are already YouTube videos, or "Debate Moments," featuring McCain's best sound bytes from tonight's debate. You'll also find quotes supporting McCain from various bloggers who covered tonight's debate live.

Overall, I prefer Obama's home page to McCain's. If I had more time to scour through, I might reach a different verdict. The wow factor at www.barackobama.com was Barack TV and the Obama Blog featured on the home page. Aside from that, mobile updates, the interactive map and the call to create a personal page were icing and a cherry on top. The site is warm and welcoming.

By contrast, I think McCain's Debate Central is pretty clever. Monitoring the blogosphere and posting snippets from nine prominent blogs in real-time – that's impressive. I also like McCain's Volunteer HQ "Campaign Action Center" enticing volunteers to earn points by supporting McCain, but the strong call to donate and recruit others started to verge on cult behavior.

No matter what political party you're backing this year, it's worth monitoring what tools each candidate is using to interface with constituents. After all, with our country's future at stake, couldn't we all afford to tune in?