2010 Ford Fusion Launches with American Idol Houseparty

Ford Motor Company* has been receiving some really good press about about My Ford Touch (video demo here), which was shown off at the Consumer Electronics Show last week. Ford has been leading the automobile industry in building intelligence into automotive systems, but it's also pretty progressive when it comes to social marketing.

For example, I attended an interesting presentation by HouseParty during the WOMMA Summit last November that covered how Ford leveraged an existing sponsorship with American Idol to drive customer conversations and brand immersion across the social Web. The HouseParty case study made me think of a tupperware party on steroids, but the results were quite intriguing.

Building Authentic Customer Communities: American Express & Meetup

During the WOMMA Summit in Las Vegas last week, I attended a session with American Express OPEN to learn about their nation-wide Meetups geared toward bringing small business owners together to learn, share and grow.

With over 7 million registered users, American Express OPEN Forum is an online "trading post" bringing together small business owners to share advice, insights and ideas to facilitate the types of connections needed to re-energize the economy. Of course, the more small businesses grow, the better American Express fares, too.

Despite featuring content by Guy Kawasaki, Anita Campbell and Mashable, OPEN Forum wasn't seeing large adoption among its target audience, so American Express partnered with Meetup to provide 30 local small business Meetup groups across the country with curriculum and financial support to help them perform better in a down economy.